Privacy Policy — AI4Good Medical Magazine

Effective Date: 28 January 2026
Website: https://ai4good.medicaltv.live/
Email: magazine@medicaltv.live
Phone: +254 725 258 821
Mailing Address: P.O Box 7674 – 00100, GPO Nairobi; Northern Bypass Rd., Kahawa West, Nairobi, Kenya

Controller / Operator:
Doctors Explain Digital Health Co. LTD (“AI4Good”, “MedicalTV”, “we”, “us”, “our”) is the data controller responsible for your personal data.

By accessing or using our Platform (website, services, newsletters, forms, registrations), you consent to the practices described in this Privacy Policy.

1. Introduction

This Privacy Policy explains:

• What personal data we collect

• How and why we use it

• How we share and protect it

• Your rights under the Data Protection Act, 2019 (Kenya) (“DPA, 2019”)
  The DPA protects the privacy and processing of personal data of individuals in Kenya.

2. Data We Collect

We collect personal data that you voluntarily provide or which is generated through your use of our website and services.

2.1. Personal Data You Provide

When you:

• Subscribe to newsletters or alerts

• Register for an account or event

• Submit a form

• Comment or provide UGC (user-generated content)

We may collect:

• Name

• Email address

• Phone number

• Organization / job title

• Location (e.g., city, country)

• Your messages or responses

2.2. Automatically Collected Data

When you visit or use the Platform, we may collect:

• IP address

• Device and browser information

• Pages visited, timestamps, session duration

• Cookies and similar tracking data

This data helps with analytics, functionality, performance, and security.

3. How We Use Your Personal Data

We use your data only for legitimate, specific, and lawful purposes:

Examples include:

• Delivering newsletters you subscribe to

• Processing event registrations

• Analyzing usage trends to improve services

• Detecting fraud or abuse

4. Cookies and Tracking Technologies

Our Platform uses cookies and similar technologies for:

• Essential site functionality

• Analytics and performance

• Security

You may control cookies via your browser settings; disabling some cookies may affect site functionality.

We may use:

• Session cookies (temporary)

• Persistent cookies (longer duration)

• Third-party analytics (e.g., Google Analytics)

5. How We Share Your Personal Data

We may share personal data with:

1. Service Providers (e.g., hosting, email delivery, analytics) who process data on our behalf under contract.

2. Legal Authorities if required by law, regulation, court order, or government request.

3. Business Transfers in connection with mergers or sales (with notice or consent where required).

We do not sell or rent your personal data to third parties.

6. Third-Party Links and Services

The Platform may contain links to third-party websites, plugins, or services (e.g., social media, external AI tools).

We have no control over the privacy practices of those websites. Their use of your data is governed by their own privacy policies.

7. Security of Your Personal Data

We implement reasonable technical and organizational security measures to protect your personal data against unauthorized access, loss, alteration, or disclosure. Measures may include:

• Secure server configurations

• Encryption as appropriate

• Access control procedures

• Regular security reviews

However, no system is completely secure. We cannot guarantee absolute protection.

8. Data Retention

We retain personal data only as long as necessary for:

• The purposes listed above

• Legal, regulatory, tax, or accounting obligations

When retention is no longer required, we securely delete or anonymize the data.

9. Your Rights (Under DPA, 2019)

You have the right to:

• Access: Request copies of your personal data

• Rectification: Correct inaccurate or incomplete data

• Erasure: Request deletion of your data (where lawful)

• Restriction: Limit how data is used

• Object: Object to processing (e.g., direct marketing)

• Data Portability: Receive your data in a structured format

• Withdraw Consent: At any time (does not affect prior lawful processing)

To exercise rights or ask questions, contact:
📧 magazine@medicaltv.live

We may request proof of identity to process requests.

10. Children’s Data

We do not knowingly collect personal data from children under 18 without parental consent.

If a parent believes their child has submitted personal data, please contact us to remove it.

11. International Data Transfers

Your personal data may be stored and processed where our hosting and service providers operate.

When transferring data outside Kenya, we take reasonable measures to ensure adequate protections consistent with the DPA, 2019.

12. Changes to the Privacy Policy

We may update this Privacy Policy to reflect legal changes or new services.

When updated, the effective date at the top will change. Continued use of the Platform means you agree to the new terms.

13. Contact Us

If you have questions, complaints, or requests about your privacy:
📍 AI4Good Medical Magazine (MedicalTV.live)
📍 P.O Box 7674 – 00100, GPO Nairobi
Northern Bypass Rd., Kahawa West, Nairobi, Kenya
📧 magazine@medicaltv.live
📞 +254 725 258 821

14. Complaint to Data Protection Authority

If you believe your data protection rights have been violated, you may lodge a complaint with the Office of the Data Protection Commissioner (ODPC):

Office of the Data Protection Commissioner (ODPC – Kenya)
Website: https://www.odpc.go.ke/
Email/contacts as per ODPC official listings.